Thank you for shopping with us at IveyMarc Beauty Solutions! We hope you are delighted with your purchase of our handcrafted skincare products and arts and crafts. Please read this policy carefully before making a purchase. Refunds Art and Crafts No Refunds: Due to the nature of our products being handmade and made to order, we do not offer refunds once the order is placed. Refunds and Cancellations Beauty Oils/Skincare At IveyMarc Beauty Solutions, we take great pride in the quality and craftsmanship of our handcrafted skincare and beauty oil products. Each item is carefully made with love and attention to detail. However, due to the unique nature of our products and for the safety and well-being of our customers, we have implemented a strict no-refund policy.
Handcrafted Nature: Our products are meticulously handcrafted in small batches to ensure the highest level of quality. As a result, each item may have slight variations in color, texture, or scent. These variations are a testament to the artisanal nature of our products and should not be considered defects.
Natural Ingredients: We use only the finest natural ingredients in our formulations. Our products are free from harsh chemicals, artificial preservatives, and synthetic fragrances. However, please note that natural ingredients may vary in color, scent, and consistency from batch to batch due to seasonal variations and the inherent characteristics of botanical extracts.
Sensitivity and Allergies: We understand that individuals may have unique skin sensitivities and allergies. While we strive to create products that are gentle and suitable for a wide range of skin types, we cannot guarantee that our products will be suitable for everyone. We strongly recommend performing a patch test before using our products on your face or body, especially if you have known allergies or sensitivities. If you experience any adverse reactions, please discontinue use immediately and consult with a healthcare professional.
Personal Preferences: We understand that personal preferences can vary when it comes to skincare and beauty products. As our products are made with natural ingredients, the scent, texture, or overall experience may not align with individual preferences. We encourage customers to review product descriptions, ingredient lists, and customer reviews before making a purchase decision.
Cancellations| Damages| Lost Packages No Cancellations: Orders cannot be canceled once they are placed. Please review your order carefully before completing the purchase. Damaged or Defective Items Returns for Exchange: If your item arrives damaged or defective, please contact us within 7 business days of receiving your order. We will gladly offer an exchange for the same item. Proof of Damage: To process an exchange, we may request proof of the damage or defect, such as photographs of the item and packaging. Lost or Stolen Packages Lost Packages: We are not responsible for packages that are lost or stolen after delivery confirmation. Please ensure that the shipping address provided is accurate and secure. Contact Us If you have any questions about our refund policy, please contact us at iveyandmarc@gmail.com By placing an order with IveyMarc Beauty Solutions, you agree to adhere to the terms outlined in this refund policy. Thank you for supporting our small business! IveyMarc Beauty Solutions WE DO NOT OFFER REFUNDS All sales are final and we do not offer refunds. *By shopping on IveyMarc Beauty Solutions Website, you agree to our terms and conditions including our returns and refund policy.